Find Answers

  1. Do we have to do anything to begin receiving PreK-12 Notification™ announcements from our school?


  2. For emergency announcements, I want to be contacted at more than one number. How do I add numbers to my emergency contact list?


  3. My work phone requires dialing an extension. Should I include my work number on my list?


  4. What if no one is at home to receive the school announcement?


  5. Will our school continue to use other traditional means to communicate emergency and other urgent school news to parents?


  6. If our home phone number is protected by a privacy manager intercept program (call blocking service) will we receive school announcements?


  7. How can I be sure that our phone numbers and email addresses will not be shared with or sold to third parties?


  8. I do not want to receive messages from my school. How can I have my number removed?




  1. Do we have to do anything to begin receiving PreK-12 Notification announcements from our school?

    No. Once your school signs on to the service, you will automatically begin receiving announcements sent to your primary phone number that you provided to the school at the beginning of the school year. If that number changes during the year, please notify your school office.


  2. For emergency announcements, I want to be contacted at more than one number. How do I add numbers to my emergency contact list?

    To add multiple contacts, call the PreK-12 Notification Family Hotline from your primary phone number. Simply follow the telephone prompts to manage your list. For security reasons, you must call from your primary phone number to access your contact list


  3. My work phone requires dialing an extension. Should I include my work number on my list?

    No. If your work phone number requires an extension to be entered or if a receptionist answers the phone, the school announcement will not reach your extension. Only direct-dialed lines can be reached. To receive messages at work, including a business email address may be your best solution.


  4. What if no one is at home to receive the school announcement?

    If there is no answer, the school announcement will be left on your voicemail or an answering machine.  If you do not have an answering machine or voicemail service, PreK-12 Notification will redial for up to three attempts.


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  5. Will our school continue to use other traditional means to communicate emergency and other urgent school news to parents?

    Yes. Schools are encouraged to continue using other traditional means to make announcements, including radio and TV.  PreK-12 Notification is an extension of these traditional methods that responds to the busy, mobile lifestyle of today's families.


  6. If our home phone number is protected by a privacy manager intercept program (call blocking service) will we receive school announcements?

    Yes. Your school's name and phone number will appear on your Caller ID.


  7. How can I be sure that our phone numbers and email addresses will not be shared with or sold to third parties?

    PreK-12 Notification and its affiliates have a strict privacy policy.  Your personal information is secure and, under no circumstances, will your phone numbers or email addresses be shared with third parties. Please see our Privacy & Security Notice Notice for details.


  8. I do not want to receive messages from my school. How can I have my number removed?

    Contact your school office and ask to be put on the Do Not Call List.



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